Reflection

Description (What happened) Today I experienced firsthand how to hired hand with a conflict authority. The mother of a serve well user whom I had initially met on Friday came into the childrens join to pull out a go at me for making her daughter feel exhort an inadequate parent. During the time I spent with her daughter she gave me no indication of feeling like this and so these accusations came as sort of a surprise. Team members knew that this gentlewoman planned to come into the mettle that day although none of them tried to warn me that she could be unfounded. Feelings (What were you idea and feeling) Initially I was shocked and all that was going by dint of my head was what can I say or do. My palms were sweaty and my subdivision was quivering. I regain this is the most nerving situation I had ever been in. After the situation was resolved I felt lease down by my team who failed to let me know that this could potentially happen and I was shocked that nobody offered me any confine when trying to calm this lady down. Evaluation (What was good and disgraceful well-nigh the situation) This situation allowed me to experience how it feels to be faced with irascible service users or their family members. I think that this inevitably helped me to figure up for any similar situations in the future as overmuch as you can prepare. I think that I may have come across as unconfident and unsealed about what I was saying. When I initially realised how crazy this lady was keen to take her into the meeting room so that what was organism said was not heard by service users. When reflecting on this I now realised that this had put me in what could have been a very dangerous situation because initially I was alone in the room with this lady and her daughter. I think that if this situation was to arise again then I would correspond that another member of the team came into the room with me to interpret the situation but also as a v indication for me. boilers suit I felt tha! t I handled the situation as topper as I could and the situation was...If you want to get a full essay, order it on our website: BestEssayCheap.com

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